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Whizz Kids Summer Activity Holiday Club

Essential Information and
Terms & Conditions

Booking Process
Booking a day at whizz kids could not be easier, simply complete the online booking form or call us to book over the phone. Booking for each holiday is on a first come first served basis and the limited number of 48 per day is set and cannot be over booked. Once booking is made you will be required to pay in full 3 weeks before club starts, once payment is received confirmation will be sent to your address given at the time of booking.

The Days Events:
The day’s events are very flexible, most days are planned with the children first thing in the morning. The day is then structured to ensure the activities are carried out. It is not possible to carry out all activities in one day, the most popular activities are always carried out and by booking a full week you will ensure your child does all the activities.

Terms and Conditions

1. The contract:
Is between Whizz Kids and the parent or guardian of the child named in the booking form.
By submitting or sending a booking form you agree to the terms and conditions.
Our payment options are:
Pay Now - Credit card:
There is a £5 booking fee for credit cards, Worldpay on behalf of Whizz Kids will debit your card for the value of the booking made, Once payment has been recieved you will recieve a confirmation email from us and a confirmation reciept from worldpay providing you give your email address at time of payment.
Pay Now - Debit card:
There is no booking fee for the use of debit cards, Worldpay on behalf of Whizz Kids will debit your card for the value of the booking made plus the £5 booking fee. Once payment has been recieved you will recieve a confirmation email from us and a confirmation reciept from worldpay providing you give your email address at time of payment.
Pay Later:
Payment will automatically be taken from your card details three weeks before club starts however if you wish to do a bank transfer before that time our details are: DPD Coaching Services acc no: 05896401 sort code: 09-01-50 please use childs name as reference.
Childcare Vouchers:
Childcare vouchers are to be sent within one week of the first day booked after this time payment will be taken from your credit/debit card.

2. Cancellation
30 days prior to club commencing a full refund can be issued.
29 – 20 days prior to club commencing 30% of the fee can be refunded.
19 – 1 days prior to club commencing no refund can be given.
Our insurance is only for sickness/flexibility cover and only a days credit can be offered, no refund will be given.
If our attempts to take monies have failed, you will receive an email from us and if we have not heard within two days your place will be cancelled.
In the event of club closure due to power fault, severe weather conditions or any other condition, whizz kids will not pay any refunds.
Whizz Kids reserves the right to cancel any one day at whizz kids if less than 5 people are booked in. As a matter of course a credit will be offered.

3. Backup plan in the event of the venue being burnt down or closed
The parent will be contacted and asked to come and collect your child/ren
The day will be cancelled but children will be cared for until collectedYou will receive an email regarding a refund for that day and for the subsequent days until the club re opens, providing payment was made in advance

4. Insurance / Sickness and Flexibility Cover
Your children are fully covered under our Public Liability Insurance.
We also offer sickness and flexibility insurance at £1.50 per day, which can be useful if they feel under the weather or you need to move a day due to a change of plans.

By taking out the insurance you can protect against any unforeseen illness that prevents your child attending club and/or make changes to your dates once booked, if insurance is not selected at the time of booking then the booking is fixed and cannot be moved or cancelled.

If you have taken out insurance, you will only be able to swap or credit the day once. Once you have used your credit or swap your day is no longer insured.

A full credit will be held for you to use at any time during the same calender year.

For insurance to be valid you must email us by 9am on the day of cancellation, after this period the insurance is invalid.

5. Conditions
Once you receive your confirmation pack you will find a medical form enclosed, this must be fully completed to cover all aspects of their health and brought back on thier first day with us.
All children are expected to be fit and able to participate in all activities unless we have been made aware.
Any form of illness suffered 28 days prior to club must be declared at your first day with Whizz kids. We reserve the right to refuse any child.
We reserve the right to send home any child who is disruptive or found bulling any other children.

6. Behaviour Management Policy
Whizz Kids believes that children will flourish best in an atmosphere of mutual respect and encouragement where everyone knows what is expected of them. The group leaders will discuss behaviour with your children during the orientation session on their first day at the club and include a run through of the Whizz Kids Code of Behaviour.

We concentrate on encouraging good behaviour and ensuring children enjoy their time at the activity club. Staff will treat children with respect, promoting an atmosphere of trust. Should the positive atmosphere of the activity club be compromised by disruptive or inappropriate behaviour, our staff will explain to the child why it is unacceptable. If the problem cannot be resolved, staff may have no choice but to exclude the child from the club.

7. Your Consent
By agreeing to our terms and conditions you agree that:
Your child will be involved in outdoor activities
Your child can take part in all activities on offer. Please notify us if your child cannot participate in any one of the activities.
Your child receiving first aid when needed.
For any accidents more serious which may require hospital treatment you will be notified as soon as possible after the event.

8. Our Offers
£20.00 off The First Five Days Booked: For the first five days you book you will receive £20.00 discount.

Refer A Friend: To receive this offer your friend must not be on our database and book a minimum of one day, you must book a minimum of five days the 6th day will be free. Existing customers only. Subject to availability

For Every Ten Days Booked At Full Price Get the 11th Day Free:
For every ten days booked receive the 11th free, insurance must be included and pre paid in advance.

9. Other Information
We accept no liability for any personal injury, fatality to a child or loss of personal property.
All comments, photo’s and other materials in the flyers and on the website are published with your consent, unless you object on the day.
We reserve the right to change any of our advertising at any time.

10. Packed Lunch Policy
Overall aim of the policy:
To ensure that all packed lunches brought from home and consumed at Whizz Kids provide the pupil with healthy and nutritious food. Which is now regulated by national standards.

Why the policy was formulated:
• To make a positive contribution to children’s health.
• To encourage a happier and calmer population of children and young people.
• To promote consistency between packed lunches, which must adhere to national standards set by the Government.
• To contribute to the self-evaluation for review by Ofsted.

Where, when and to whom the policy applies:
To all pupils and parents providing packed lunches to be consumed at Whizz Kids.

Nut Policy:
• Whizz Kids is a nut-free zone

Food and drink in packed lunches:
• Whizz Kids will provide facilities for pupils bringing in packed lunches and ensure that free, fresh drinking water is readily available at all times.
• Whizz Kids will work with the pupils to provide attractive and appropriate dining room arrangements.
• Whizz Kids will work with parents to ensure that packed lunches abide by the standards listed below.
• As fridge space is not available at whizz kids, pupils are advised to bring packed lunches in insulated bags with freezer blocks where possible to stop the food going off.
• whizz kids will ensure that pupils will be able to sit and eat together in the same room.

Packed lunches should include:
• at least one portion of fruit and one portion of vegetables every day.
• meat, fish or other source of non-dairy protein (e.g. lentils, kidney beans, chickpeas, hummus, and falafel) every day
• oily fish, such as salmon, at least once every three weeks.
• a starchy food such as any type of bread, pasta, rice, couscous, noodles, potatoes or other type of cereals every day.
• dairy food such as milk, cheese, yoghurt, fromage frais or custard everyday
• only still water, semi-skimmed or skimmed milk, yoghurt or milk drinks and smoothies.

Packed lunches can and should only occasionally include:
• snacks such as crisps. Instead seeds, vegetables and fruit (with no added salt, sugar or fat).
• confectionery such as chocolate bars, chocolate-coated biscuits and sweets. Cakes and biscuits to encourage your child to eat these only as part of a balanced meal.
• Meat products such as sausage rolls, individual pies, corned meat and sausages/chipolates.

Special diets and allergies
Whizz kids also recognises that some pupils may require special diets that do not allow for the standards to be met exactly. In this case parents are urged to be responsible in ensuring that packed lunches are as healthy as possible.
For these reasons pupils are also not permitted to swap food items.

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"Oliver was very nervous about attending the summer camp particularly as he knew he wouldn't know anybody as his school is in a different part of the country.  However he was immediately drawn into activities under the guidance of a member of staff and from then on was totally at home.  He was excited to get there each day and we were forbidden to come and get him early as he wanted to stay as long as possible.  I was pleased he had the opportunity to do lots of sport - cricket, soft ball, tennis and other stuff - and also 'run wild' in the forest camp whilst still under supervision.  Oliver wanted to know at the end of his time there why he couldn't go for the whole of the summer holidays!  A very telling recommendation."

Whizz Kids Holiday Club
Woodbrooke Farm • Toat Lane • Pulborough • West Sussex • RH20 1BX
Tel/Fax: 01798 873077 • Email: mail@whizzkidsclub.co.uk
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